Custom Orders
How it works:
- Tell us your idea. Share your theme, colours, and any special details you'd like. Use our custom order form below or send us a message - we'll make sure we understand exactly what you want.
- Receive your quote. Within 24 hours, we'll send you a personalized quote including overall pricing (including shipping), quantities, and turnaround time.
- Approve & Personalize. Once you approve your quote, we will create a digital mockup if needed. You can make final tweaks to ensure everything is perfect before production. We will then send through a email to confirm design before dispatch.
- Production & Dispatch. Each piece is handcrafted with care in our Queensland studio. Standard turnaround time is 1-3 Business days. All orders are sent with tracking through Australia Post.
- Enjoy your celebration. Receive your custom decorations and watch your party theme come to life. Don't forget to share your photos - we love seeing your celebrations in action!